Secure, accurate, reliable, regulatory communications

When communications are subject to regulatory requirements, there is no room for error. Accuracy, security, traceability and timely delivery are essential for maintaining compliance, protecting personal data, and meeting customer expectations.

Integrity Connect provides a comprehensive regulated mail service, from data receipt and document production through to fulfilment, postage optimisation and delivery. Our secure data handling, automated workflows and robust production controls, ensure our clients can trust that every communication is produced accurately and dispatched on time.

Built around our Quadient Inspire document composition and template management tools and produced in a facility certified by ISO 27001 and Cyber Essential Plus. Our regulatory mail solution enables organisations to efficiently manage their communications cost effectively and with confidence. 

From financial statements to statutory correspondence, we provide the expertise, infrastructure and governance required to support the successful delivery of critical communication programmes across physical and digital channels.

Direct Mail
compliance and gdpr

Compliance Without Compromise

Our regulated mail solution is designed to support GDPR requirements, FCA expectations and sector-specific statutory obligations. Secure data handling, encrypted workflows and rigorous production controls help ensure sensitive communications are processed accurately, securely and in full compliance with the delivery deadlines associated with regulatory mail.



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Traceability and reporting

Every document can be traced and reported against throughout its lifecycle. Barcode-driven production, real-time tracking, historical logs and comprehensive audit trails provide the evidence and transparency needed to support regulatory audits, internal reviews and operational governance.



multi channel delivery

Automated Multi-Channel Delivery

We work with clients to support their regulatory communications digital transformation requirements. Documents can be delivered through multiple channels across print, post, email, SMS and secure online portals. API integrations and automated workflows reduce manual intervention, enhance security and improve efficiency while ensuring communications reach recipients through the most appropriate channel.



template management

Template management

With regulated communications there must be efficient and effective template management. Quadient Inspire document composition and template management tools make it easy to make changes across templates with strict version controls in place. Clients can ensure they are complying to the latest regulations in our secure portal, where they can view all their latest document templates.



Trusted delivery of business critical communications

Integrity Connect’s regulated mail service helps organisations reduce costs while managing complex communications with confidence, control and increased efficiency. The utilisation of secure workflows, automated processing and comprehensive audit capabilities ensures we reduce administrative burden while supporting compliance obligations and operational governance.

Integrity Connect has a single site facility for print, fulfilment and mailing. We’ve invested in high-speed inkjet production lines and postal optimisation capabilities to provide an end-to-end service that delivers both compliance and cost efficiency.

Whether you're communicating with customers, residents, members or stakeholders, physically or digitally, Integrity Connect ensures every regulated communication is accurate, secure and traceable.

Secure. Compliant. Traceable. Regulated communications managed by experts you can trust. Get in touch >

Service applications

Our services are widely used for time-sensitive statutory communications:

  • Account and investment statements
  • Local authority enforcement mailings
  • Regulatory notices
  • Rent and service charges
  • Electoral mailings
  • Customer compliance correspondence
  • Arrears communications

Compliance Features

  • 100% mail pack reconciliation
  • File-based enclosing controls
  • Barcode-driven tracking throughout production
  • Full audit and reporting capabilities
  • Secure data handling, printing and mailing
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Retail

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FAQs

The cost of it varies depending on numerous factors such as postage the contents, printing costs.

The safety of your mail is our top priority. We include barcodes to effectively track all the mail that we process through our secure facility. This way we can provide 100% accuracy for every single piece of your mail.

Unlike email and SMS marketing campaigns, it doesn’t require the recipient to opt-in. If you have a customers name and address you are able to use direct mailing for your communications.

Segmentation is important when composing a direct mailing list. The more segmented your list, the better knowledge you have of your recipient. Depending on demographics of your customer you can tailor your communication for better results.

By making your mailings personal it’s likely to grow the connection between the consumer and your brand. Create unique experiences that build relationships and drive sales within a competitive market.

Avoid your communications getting lost in junk mail and seize the power of physical print with direct mail. Increase your brand awareness and drive sales with effective marketing campaigns straight to your customers front door.